Priory Concept Group is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website: Prioryconcept.com.

1. Information We Collect

We may collect and process the following types of personal information: Information you provide directly, such as when you fill out a contact form, sign up for newsletters, or interact with us via the website. This may include your name, email address, phone number, and other information relevant to your enquiry. Transactional or business data, if you make a purchase or engage in any services with us, we may collect billing details and related information. Technical and usage data, including your IP address, browser type, pages visited, and other diagnostic data collected through your interactions with our site.

2. How We Use Your Information

We use your personal information to: Respond to enquiries and provide customer support Improve the website and user experience Send marketing communications (if you’ve opted in) Fulfil any contracts or services requested by you Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with: Trusted third-party service providers, such as IT support, hosting services, or marketing platforms, only where necessary and under strict confidentiality agreements. Legal or regulatory bodies, when required to comply with legal obligations or protect rights.

4. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required by law.

5. Your Rights

You have the right to: Access the personal data we hold about you Request correction or deletion of your information Object to processing or request restriction Withdraw consent at any time, where processing is based on consent To exercise these rights, please contact us at: info@prioryconcept.com. 6. Security of Your Information We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

7. External Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.